l have used many airlines the past few years. Indeed, Air New Zealand and Air Qatar deserve their reputation as #1 and #2. During Covid cancellations in '21, Air New Zealand and Emirates handled quite professionally, Cathay Pacific and Air Asia horribly. Egypt Air was almost comically bad, changing planes in Cairo our luggage was spread out on the tarmac with the staff asking "can you identify which is yours?". I suppose long haulers like Qantas, Air New Zealand, Air Qatar, Emirates almost have to be good as their flights are so long and people are crammed into a small space. Some sort of air travel redesign may be necessary in the future to keep people from going crazy!